Privacy policy

At Vivid Vibe soul, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you visit our store or interact with us online.

1. Information We Collect:

  • Personal Information: When you make a purchase or sign up for an account with Vivid Vibe Soul, we may collect personal information such as your name, email address, shipping address, and payment details.

  • Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.

  • Usage Information: We may collect information about how you interact with our website, including the pages you visit, the products you view, and your preferences.

2. How We Use Your Information:

  • To Process Orders: We use your personal information to process and fulfill your orders, including shipping products to your designated address and providing customer support.

  • To Improve Our Services: We may use your information to analyze trends, track user behavior, and improve the functionality and performance of our website.

  • To Communicate with You: We may use your contact information to send you order updates, promotional offers, and newsletters. You can opt out of receiving marketing communications at any time.

3. Disclosure of Information:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you.

  • Legal Compliance: We may disclose your information when required by law or in response to a valid legal request, such as a subpoena or court order.

4. Data Security:

  • We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. This includes using encryption technology to secure sensitive data during transmission.

5. Your Choices:

  • Account Information: You can update or delete your account information at any time by logging into your Vivid Vibe Soul account or contacting us directly.

  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.

6. Children's Privacy:

  • Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals under 13 years of age. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

7. Changes to This Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us:

  • If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [contact email or phone number].

By using the Vivid Vibe Soul website or providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.